Helping our client in the United Arab Emirates with a heavy duty bag handling attachment has been a recent success story here at Contact .
Having received an enquiry from FAMCO (Al-Futtaim Auto & Machinery Company) requesting our services to help offer an attachment that they in turn could supply to their customer in the region, it became clear from the start that the best solution would be our Forklift Bag Handler
FAMCO, part of the Al-Futtaim group - one of the largest privately owned companies in the United Arab Emirates - and an authorised distributor of Linde MHE products, quickly identified a need for their client for a effective material handling solution.
Our contact at FAMCO, Aamir Khan, Assistance Product Manager at Linde MHE, kindly explained:
"Our client previously used forklift forks to handle heavy bags, which was proving to be time-consuming, inconvenient and unsafe, so we looked at the services of a reputable company to provide our client with a more stable solution. Having already met a representative of Contact Attachments in Qatar, who introduced its product portfolio, we contacted them again and based on the prompt support and guidance they provided, we quickly placed the order for the Forklift Bag Handler.
"They were very satisfied with the product they received, and pleased to say, are now able to handle heavy bags more effectively, and much safer, than before. FAMCO was kept updated with the production and shipment progress at all stages, and we even received a courtesy call post-delivery from the team to ensure the attachment met our client's requirements."
With the requirement to handle big bags from 1500x1500mm pallets, our solution was to offer a modified version of our standard forklift bag handler, with an extended tine length of 1600mm and an uprated capacity to 1500kgs
The attachment has proven a resounding success on site and it has been a pleasure to have been able to offer our services to Al-Futtaim Auto & Machinery Company whilst also being given the opportunity to demonstrate our ability to offer our material handling solutions to the international market.
If you are not based in the UK, but have a material handling problem that needs resolving, then please do not hesitate to contact us and put our team to the challenge. We promise not to disappoint